🆘 Need Help? We’re Here for You

Whether you have a question about your order, placement guidance, or product support, our team is ready to assist.

💬 Live Chat

Need fast help? Start a live chat with a real support specialist.

Available 7 days a week, 8:00 AM – 8:00 PM EST

📩 Email Support

Prefer to write to us? Reach us anytime
[email protected]

Email support is available 24/7, and we respond within 24 hours.

📞 Phone Support

Want to speak with someone directly?
📞 +1-833-295-1090

Available 7 days a week, 8:00 AM – 8:00 PM EST

📦 Returns, Replacements & Warranty

We stand by our products and make the process simple and fair.

• 90-Day Money-Back Guarantee
• Free replacements for defective or damaged items
• Optional package protection and extended warranty coverage available

For full details, timelines, and eligibility, please visit our
Return, Replacement & Warranty Policy page.

📍 Return Address

Power Pro Genius
1147 E Exchange St
Boise, ID 83716
United States

Our Commitment to You

We’re committed to making things right and keeping the process simple, fair, and transparent.
If you ever have questions during a return or refund, our support team is here to help every step of the way. For added peace of mind, you may also request a refund confirmation or screenshot once your refund has been issued, so you have clear proof while your bank processes the credit.
We believe in going above and beyond to ensure you feel fully supported throughout the entire experience.